IT Manager, Project Manager, IT auditor, Business & IT Consultant, Digital Strategist
IT Manager, Project Manager, IT auditor, Business & IT Consultant, Digital Strategist
- Lead the dental professionals-centric Salesforce transformation, impacting 400+ stakeholders, by designing and developing relevant KPIs, reports and dashboards based on needs ranging from VP to individual contributor whilst ensuring reliable, timely and fit for purpose delivery and analysis;
- Recommended and planned for the expansion of neighborhood analytics by aligning with country leaders and technical teams to drive usage and recommendation from dental professionals;
- Evaluated e-Business performance and provided recommendations to the Leadership Team and e-commerce managers facilitating the share & reapply of best practices across markets;
- Advanced the consumer-centric data strategy consisting in driving automation and scale of data models and analytics to transform insights into action, inform business transformation and optimise operations, by leveraging e-commerce, media, CRM, web and mobile leading to data integration, execution and enrichment.